FAQS
ARE YOUR DIAMONDS CERTIFIED?
Most of our diamonds above 0.30 carat (Main Stone) comes with an international diamond grading report, which is GIA, one of the most respected laboratory, unless stated otherwise at product description. GIA Certification will not be available for Side diamonds.
WHY ARE YOUR PRICE ATTRACTIVE?
Operation overheads are kept to the minimal by having online store and we sell the products directly to customers without the need of a middle-man. This allows us to focus on maximising your budget on the best quality gem at an affordable price.
HOW DO I MEASURE MY RING SIZE?
We have got you covered! Simply refer to our ring measuring video for guidance or drop us a message to request for a FREE ring measurement kit!
Our representative will get in touch with you and send you the measurement kit.
CAN I TRACK MY ORDER?
Yes you can. Once your order has been submitted, you may login into your account to view the order status. On the day of shipment, our representative will email you the delivery-tracking details.
​
You will be kept informed on the manufacturing and transportation process.
DO YOU SHIP INTERNATIONALLY?
Yes we do, we are providing FREEÂ shipping to Malaysia. However, for customers located in other countries will have the bear the shipping costs incurred. With our trusted international courier servicing company, you will receive the package faster and with better security.
DO YOU SHIP TO EAST MALAYSIA?
Yes we do, kindly fill up your details and mailing address upon checkout, we shall arrange the shipment accordingly.
Is there a question that you couldn’t find an answer to?
Feel free to CONTACT us, and our representative will get back to you at our earliest convenience!